Account & Registration
How do I create an account?
Simply visit Sign Up page and provide your basic information. You’ll receive a verification email/SMS to activate your account.
Is there a bonus for new users?
Yes! Get a $5 bonus when you register through our referral link and complete your first deposit.
What documents do I need to verify my account?
We require: Nothing!
Deposits & Transactions
How do I deposit to my RedotPay account?
- Log in to your RedotPayBD account
- Select “Deposit”
- Enter amount in BDT
- Choose payment method (bKash/Nagad/Bank Transfer)
- Confirm transaction
What payment methods do you accept?
We accept all major Bangladeshi payment options:
- bKash
- Nagad
- Rocket
- Bank Transfers
- Upay
- DBBL Nexus Pay
How long do deposits take to process?
- Instant: Most transactions complete within 2-15 minutes
- Delayed: Some bank transfers may take 1-2 business hours
Fees & Limits
What are your exchange rates?
We offer the most competitive rates in Bangladesh, Current rate: 1 RedotPay = 135 BDT.
Are there any hidden fees?
No hidden fees!
What are the transaction limits?
- Minimum deposit: 140 BDT
- Maximum deposit: 10,000 BDT per transaction
Security
Is RedotPayBD safe to use?
Absolutely. We use:
- 256-bit SSL encryption
- Two-factor authentication
- Regular security audits
- Bangladesh Bank compliant systems
What should I do if my transaction fails?
- Check your payment method balance
- Wait 15 minutes for possible auto-reversal
- Contact our 24/7 support with your transaction ID
Referral Program
How does the $5 referral bonus work?
- Get a $5 Bonus (New Account)
- When a friend signs up and deposits ≥1,000 BDT
- You both receive $5 bonus in your RedotPay accounts
When will I get my referral bonus?
Bonuses are credited within 24 hours after your referral’s first successful deposit.